All returns must be made prior to 30 days after purchase. Please note that birth kits, disposable birth supplies, herbs, and birth pools/tubs are non-returnable.
Birth is an uncontrollable event and we'd like to provide for some flexibility. If you receive your order but are unable to use it for medical reasons and it is completely unopened (still sealed), we will give you a refund less 20% re-stocking fee, once you ship the order back to us. The cost of shipping is your responsibility.
If you order a pool and change your mind once you've received it, we will give you an in-store credit to purchase the pool you desire. Unfortunately, only unopened pools can be returned.
If you have any questions at all please email us at firstname.lastname@example.org